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A pricing error and subsequent withheld payout on a Major League Soccer game last month led to multiple state investigations for FanDuel Sportsbook.

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Multiple bets made on the error in mid-July have not been paid out by FanDuel, which led to an investigation by the New Jersey Division of Gaming Enforcement. ESPN first reported the news Tuesday.

FanDuel Sportsbook had the ability to cancel other bets made in Indiana, which is allowed by the Indiana Gaming Commission. But there could be potential action after a review from its compliance committee.

The outcomes of these issues could have a major effect on trust in the regulated US sports betting market either way.

21+ and present in NJ, PA, WV, IN, CO, IA, TN, MI, VA or IL. Restrictions apply. See full terms at sportsbook.fanduel.com. Gambling problem? Nov 03, 2020 The FanDuel Sportsbook NJ has a comprehensive customer support service with three avenues of communication, all of which are available 24 hours a day, 7 days a week. You can access Live Chat on the homepage, where you’ll use an instant messenger widget to chat online to a customer support team member directly. If you have net earnings of $600 or more on FanDuel over the course of the year, you may have to pay taxes on your winnings. All users who have won more than $600 over the previous calendar year can expect to receive a 1099 Tax Form from us in the mail, which we are required to file with the IRS. The FanDuel Sportsbook NJ has a comprehensive customer support service with three avenues of communication, all of which are available 24 hours a day, 7 days a week. You can access Live Chat on the homepage, where you’ll use an instant messenger widget to chat online to a customer support team member directly.

“We are unable to comment while the DGE is investigating the issue,” a FanDuel spokesperson told LSR on Tuesday.

What was the FanDuel Sportsbook error?

In mid-July, FanDuel Sportsbook listed FC Cincinnati at +5 (-134) against Atlanta United. It’s unclear if FanDuel Sportsbook is claiming the spread or the odds should have been shorter than listed. The investigations also include other soccer matches from overseas.

One industry source told LSR the incorrect line was up for about a day, disputing an account of it only being posted for 15 minutes. In that time, one source said, roughly a dozen bets came in. All but one was placed in New Jersey.

One bettor at TheMeadowlands told ESPN he wagered $5,360 after the teller received supervisor approval for the bet. The bettor was then offered the opportunity to make another bet, which he did at $4,640.

Indiana sports betting involved

Another bettor at Blue Chip Casino in Indiana had wagers that would have paid out around $60,000 canceled before he attempted to cash out.

FanDuel did not pay out the bets and continues to hold the original wagers, apparently pending the outcome of the New Jersey investigation.

Sportsbook operators can cancel bets in Indiana if there’s an obvious error. The NJ sports betting investigation could end up setting some precedent for similar errors in the future.

FanDuel previously paid out palp

Unfortunately for FanDuel Sportsbook, this isn’t the first time one of their mistakes grabbed media attention.

FanDuel first introduced novice US sports bettors to a palp – short for palpable error, a Europe-originated term meaning an obvious pricing mistake – in September 2018.

It was the second week of the first NFL betting season for sportsbooks outside of Nevada. And an 18-second mistake accidentally listed the Denver Broncos at +75,000 instead of -600 as they closed in on a win.

FanDuel wanted to pay the winning bettors, including one man that bet $110 to win more than $82,000, at what they thought were the right odds. After a lot of scrutiny and a talk with NJ regulators, the bets were paid out and FanDuel tried to buy back some goodwill with an equal amount to the bet in site credit for numerous customers.

Did FanDuel set precedent?

The DGE seemed content in an email to LSR when FanDuel paid those bets out in 2018:

The Division is encouraged by FanDuel’s actions today. The Division will continue to work with FanDuel and the State’s other licensed sports wagering operators to ensure the implementation of industry wide best practices.

It might be hard for FanDuel to win this dispute after already paying out on a palp before. On the other hand, a different kind of mistake was just forgiven in Nevada.

BetMGMmistakenly allowed bettors to wager on live games at pre-game prices. Nevada gaming regulators eventually allowed BetMGM to void the more than $200,000 in bets.

Note: This article reflects a correction of the originally listed time frame.

Fire Safety - Richard J. Mikutsky, Director

The mission of the New Jersey Division of Fire Safety shall be to serve as the central focus for the State's fire service community and the general public in all matters relating to fire safety through the development and enforcement of the State Uniform Fire Code, public education programs and firefighter training programs.
Within the Division of Fire Safety, the Bureau of Fire Code Enforcement is responsible for enforcing the State's Uniform Fire Code. The Bureau of Fire Department Services is responsible for the training and education of New Jersey's fire service, fire incident reporting, firefighter serious injury and fatality investigations and fire safety's public education.

A message from the Commissioner of Human Services:

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This has been a challenging year for all New Jerseyans, especially our friends, family members and neighbors who struggle with addiction. The opioid epidemic remains an ongoing challenge in our State. NJ Human Services is continuing to look to find innovative ways to save lives, connect individuals to treatment, and help individuals sustain their path to recovery.

To help in this fight, Governor Murphy and I recently announced that the State of New Jersey will offer the opioid overdose reversal drug naloxone – commonly called Narcan – for free to residents at participating pharmacies throughout New Jersey from September 24th through 26th.

New Jerseyans can visit participating pharmacies and obtain naloxone for free with no name needed, no prescription and no appointment.

Free naloxone will be available at 322 pharmacies, including several locations of Acme, CVS, Rite Aid, Sav-On, ShopRite, Stop & Shop, Walgreens, Walmart, Weis Markets and independent pharmacies. For participating pharmacies, please visit nj.gov/humanservices/stopoverdoses.

This is all about saving lives. We urge everyone to visit a participating pharmacy to get this overdose reversal drug for free so that we are all ready to help save a life.

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