Ruling

Royal Jackpot free slots features: Real thrilling Vegas and Macau themes - Cleopatra, Lucky Dragon, Pirate's treasure, Gong Xi Fa Cai and more machines designed by REAL Casino experts! Free Bonus Roulette in every 4 hour to win big coins prize and 100,000,000 Jackpot Free secret gifts when you level up! Royal Slots – Withdraw issues Ruling. Resolved - The submitting complainant has informed us that they have managed to resolve their issue with Royal Slots and have now received their funds. Read our Royal Slots Casino Review. Player's Complaint. I opened an account with them a couple of days ago, proceeded to deposit £500. Royal Jackpot free slots features: Real thrilling Vegas and Macau themes - Cleopatra, Lucky Dragon, Pirate's treasure, Gong Xi Fa Cai and more machines designed by REAL Casino experts!

Resolved - The submitting complainant has informed us that they have managed to resolve their issue with Royal Slots and have now received their funds.

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Read our Royal Slots Casino Review.

Player's Complaint

I opened an account with them a couple of days ago, proceeded to deposit £500. Ended up deciding to call it a Night and withdraw £400 (my balance).

The next day I am emailed saying they suspect I have an account excluded on their network and that my account is now blocked and to send docs.

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I sent all docs requested , I get no response.

Using live chat I am just told to wait

I am not aware of any other accounts I could have under their brand , at this stage I just want my winnings or original deposit back.

I have managed to deposit £500 over the course of several deposits so why am I allowed to do this if I am “excluded” some how. Interesting how these casinos happily take your money and only do any kind of checks when requesting withdrawals

I hope you can assist with me getting back those funds , I couldn’t find anywhere in their T + C about them confiscating my funds..

3 Responses

Hi jgwilliams - welcome to ThePOGG.com!

Do you have an account with VegasBaby.com or Casinoland.com?

Thanks,

ThePOGG

Hi,

Not as far as I am aware.

The casino operator returned by £400 a couple days ago so I am happy with that result !

Hi jgwilliams,

Thanks for letting us know - it is appreciated!

ThePOGG

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